UAT Remote Support optimizes your corporate resources with UAT's around-the-clock immediate responsive support that helps you minimize system downtime and accelerate issue diagnosis and resolution. UAT brings you a range of after-sales services and quality assurance.

Remote Access Trouble Shooting

Customers sometime need to connect to other sites to test check their audio video equipment configruations and performance. UAT provides audio and video conferencing call testing site to UAT customer around the clock. Our customers are able to perform remote tests of their audio video equipment. Our in-house engineers are willing to help interact with customers for remote diagnosis.

IP & ISDN Conferencing Network Call Test

UAT is equipped with sophisicated network settings and provides ready IP and ISDN conferencing network available for immediate conferencing call tests:
- Multipoint conference trial call
- Audio and video conference trial call
- Camera movement test
- Presentation functions test

Software Upgrade

It is not uncommon that users are not keeping up with performing software upgrade to their audio video equipment to acquire the best quality of voice and video. UAT also provides remote support to conferencing hardware and software version checking and gives advice on remote software upgrade with valid hardware and software key.